Four Seasons Archive

U.S. Hotels are Understaffed Says Guest Satisfaction Survey

We’re more disappointed with U.S. hotel chains than we’ve been in seven years. That’s the conclusion of the most recent J.D. Power consumer survey when it comes to hotel guest satisfaction. When staying at a hotel in the United States, we’re far less happy than we used to be with the service. As with airlines, [...]

Best and Worst Luxury Hotel Travel Trends

When Conde Nast Traveler published their 16th “Hot List” issue in April, they included a feature I loved on what hotel trends have emerged in that time that were loved or hated. I found myself nodding along a lot and some of the “Terrible 10″ echoed features we’ve complained about plenty in our luxury hotel [...]

The Best Spa Resorts in Mexico (and a Smattering in Costa Rica)

The June issue of Conde Nast Traveler had their readers poll results on top spa hotels and resorts arount the world. South America was missing in action and the “Mexico and Central America” section had 19 results for Mexico spas, one for Central America. So first of all, congrats to Four Seasons Costa Rica for [...]

Best Golf Resorts in Latin America

The April 2012 issue of Condé Nast Traveler has another reader’s poll, this time highlighting golf resorts. Six of the 20 in the International category are in Latin America. They’re all familiar names to Luxury Latin America readers and you can follow the links to see our detailed, professional reviews. One&Only Palmilla in Los Cabos, Mexico [...]

Sofitel and Four Seasons in Buenos Aires

Along with adding reviews of new and notable boutique hotels in Buenos Aires, we’ve been working on some updates as well. I liked what I saw when I visited the elegant Sofitel in Buenos Aires several years ago, but wasn’t convinced it was in the same company as the other luxury hotels we’ve included in [...]