luxury hotels Archive

How Thorough Is That Hotel Review You’re Reading?

The problems with user-generated reviews have been well-documented here and elsewhere, but what about the ones written by professionals? Well, that can be a crap shoot too if they haven’t spent much time on site. I’ve read reviews in major print magazines that put the hotel in the wrong neighborhood, talked about a pool that [...]

Where Luxury Travelers Are Headed in Latin America

It’s hard to tell from tourism visitor numbers how many luxury travelers are headed to various places in Latin America. The overall numbers include shoestring travelers and billionaires, business travelers and honeymooners. So it’s always kind of fun to look at our stats and see which countries are getting searched on the most. You can [...]

Best and Worst Luxury Hotel Travel Trends

When Conde Nast Traveler published their 16th “Hot List” issue in April, they included a feature I loved on what hotel trends have emerged in that time that were loved or hated. I found myself nodding along a lot and some of the “Terrible 10″ echoed features we’ve complained about plenty in our luxury hotel [...]

Updated Hotel Reviews for Latin America

Hotels and resorts are like organic creatures: they keep evolving and changing. So what was true four years ago may not be true today. Because of this, we are continually updating and rewriting our luxury hotel and resort reviews when there’s a new wing added, a big renovation, or a name change. On the last [...]

What’s Wrong With User-generated Hotel Reviews?

There’s no doubt that TripAdvisor has been a boon for travelers and a great motivator for poor hotels to get their act together. Unfortunately, any service with this much power is just begging to be gamed. Scott McCartney of the Wall Street Journal ran a great piece last week called The Big Flaws in Hotel [...]